From Pilot to Production: What It Actually Takes to Scale Agentic AI

Most teams can get an agent working in a demo. Far fewer have figured out what it takes to run that same agent in production — reliably, at scale, without it becoming a liability. The gap between a working pilot and a system the business can actually trust is wider, and different, than most teams expect. In this episode, Melissa Czapiga sits down with Jimmy Astle, who spent years building and scaling infrastructure and security systems at VMware, Red Canary, and Zscaler before co-founding his current start-up, to unpack what it takes to move agentic AI moves from pilot to production.